We build the Korhythm™ music boxing machine to the highest standards of quality and durability. To give you complete peace of mind, every unit is backed by our 12-Month Limited Warranty.

• Coverage Period: This warranty is valid for Twelve (12) months from the date of original purchase.
• Scope of Coverage: This warranty covers defects in materials (e.g., cracking alloy) and workmanship (e.g., faulty wiring, sensor failure) under normal consumer use.
• Remedy: If a defect arises during the warranty period, Korhythm™ will, at its sole option, repair or replace the defective product component free of charge. This is your exclusive remedy.

This warranty does not cover problems or damage resulting from:

• Accident, abuse, misuse, neglect, or improper installation.
• Commercial use, or use not in accordance with the product instructions.
• Normal wear and tear of the striking surface (e.g., gradual degradation of the PU leather).
• Modifications or repairs performed by anyone not authorized by Korhythm™.
• Any external causes beyond our control.

If you believe your product has a defect covered by this warranty, please follow these steps:

1. Contact Us: Email our support team at [info@korhythm.com] with your Order Number and a detailed description of the issue.
2. Provide Evidence: We may request a short video or clear photos demonstrating the problem to help us diagnose it.
3. Follow Instructions: If the issue is covered, our support team will guide you through the simple process for repair or replacement.